Sadly my father passed away last night and I will be tied up for the next few days resulting in a delay in processing the orders.
We have to be upfront and report that the level of orders placed with us is still massive. The result is an increase in the time between orders being placed and them being shipped. I would guess that an order placed today will not be shipped for 3 weeks as we have enough orders already to fill that time. Adam is back helping out but that has an effect on the Byzantine Cavalry, he cannot be in two places LOL. The horses are nearly done and work on the unit will start soon.
If this delay is too great for anyone please email us and we will arrange a refund.
On another issue, delays due to CV19 are popping up around the world. We track some orders but even that doesn’t help when a package reaches somewhere that is in lockdown as it just disappears until they get a chance to enter it into their systems again.
Stay safe and keep painting.
Keith and Adam
Hi folks, we have had another rush of orders, Adam has had to stay at home to assist his wife who sadly fell and broke her leg, leaving me to do all the casting. The large number of orders received has resulted in a delay between time of ordering and shipping of around 10 working days at present. Shipping times are starting to vary a lot, one order took 2 full weeks to get from Northern Ireland to England and depart for Europe, some get through in days.
Today Scotty got the latest restock of the armoured Indian Elephant bodies and heads to us, they are back in the store now. There is limited stock of the ELA03 Hercules left, just saying. lol
The Byzantine cavalry is getting ever closer, Adam showed me the greens and they are well on their way to completion, hoping for the first packs in around 2 weeks if all goes as planned.
We now have stock of the unarmoured Indian Elephant bodies EL01 and 02, the Indian heads EH03 and the Hercules ELA03 special. That means the the majority of the range is now available.
The other heads are coming soon ie EH02 and EH05.
Just a short update on the current situation at Aventine. All is well, Adam is working away on the cavalry for the Byzantines, the unarmoured horses are complete and he is working on the armoured versions. Once they are complete he can start on the riders(we need to be able to test fit them on the production horses first).
We are also making new moulds for the EIR packs, when they are done I will be putting them back in the store. Adam is taking this opportunity to fix the bases and a few small changes he thinks will improve the figures.
Keep an eye on the Facebook page for some really lovely paint jobs.
Keith and Adam
Still working away on my own, Adam is producing the Byzantines with 2 more commands to be added today. I have been getting a lot of emails as to when packages will arrive, the answer is I do not really know but it appears to be around 7-10 days within the UK(sometimes much quicker), 3 weeks to Australia, New Zealand and the US with European orders around 14 days all from date of posting.
Production is running around 5 working days behind date of order being placed, this varies given the amount coming in and the necessity to create the new moulds which takes hours away from casting etc.
If you have any concerns I will do my best to answer them.
Keith and Adam
I am working on my own due to the current advice. There have been record orders received. I am doing the posting on Wednesdays and Fridays to reduce the times I must leave the house. This will result it delays that I can do nothing about. I will do my best to get the figures out to you asap.
New packs will be added when I get the time to do so.
Keep calm, paint and stay safe.